POLICY

The information provided by this web site is on a "as is" and "as available" basis which is free of charge and is for reference only. Century21 Centaland Property expressly disclaims representation, warranty or responsibility of any kind in relation to any information or services offered, accessed or obtained through this web site or the result to be obtained from the use of this web site, including without limitation to any warranty as to legality, validity, accuracy, adequacy or enforceability of the information. To the extent permitted by law, Century21 Centaland Property disclaims all liabilities for any direct, indirect, incidental, special or consequential losses, damages, costs, claims and demands resulting from the use of or reliance on the information provided by this web site. User understands and agrees that the information will be used or relied on at the user's own discretion and risk and that user should verify the information from other independent sources and should seek independent advice prior to making a decision on any transaction. All materials downloaded or otherwise obtained through use of the service is accessed at user’s own discretion and risk, and user will be solely liable for any damage to user’s computer system or loss of data that results from the download of any such material. Links and pointers to Internet web sites maintained by third parties ("third party web site(s)") provided in this web site may from time to time provide third party materials on this service. Century21 Centaland Property does not control any third party web site(s) or is responsible for the content of any linked web site(s) or any link contained in any linked web site(s). Century21 Centaland Property provides such links only as a convenience, and the inclusion in this web site of any link does not imply endorsement, investigation, or verification by Century21 Centaland Property of the linked web site(s) or information contained therein. If user is accessing a third party web site through a link on this web site, user is advised to read the terms of use and privacy policy of such third party web site before using such third party web site


PRIVACY POLICY
Century 21 Centaland (the "Company")

General
The Company is committed to protecting the personal data of individuals and therefore it is the Company policy to ensure its policies and practices in relation to the collection, use, transfer, retention and access of personal data comply with the requirements of the Personal Data (Privacy) Ordinance, Cap.486 (the "Ordinance").

Types of Personal Data Collected
For the purpose of performance of estate agency works by the Company, customers may be requested to provide personal data including but not limited to the name, telephone number, address, contact details, identity card number and copy of any document which may contain the personal data of the customers, such as identity card, passport, bank statements and utilities bills. Failure to supply such personal data may result in the Company being unable to perform estate agency works.

Use of Personal Data
The personal data provided by the customers may be used by the Company for the purpose of :-
performance of estate agency works;
promotion and marketing of the services, products, reward or loyalty programmes and/or events of the Company and;
introducing to the customers the following services and products relating thereto (the Company may or may not receive remuneration as a result of any such introduction) :-

legal services;
mortgage referral;
banking;
financial;
wealth management; and/or
insurance;
compliance with the applicable laws, rules and regulations as well as the guidelines, practice circulars, code of ethics and practice directions issued by the regulatory authorities and applicable to the Company;
collection of outstanding sums from customers;
legal proceedings and/or enforcement of judgments and/or orders; and/or
purposes relating to any of the above.

Transfer of Personal Data
Personal data of customers held by the Company may be transferred to the following parties and may be transferred outside Hong Kong:-
the agents, contractors and/or services providers who provide services to the Company in connection with the business, operation and/or development;
co-operative estate agents;
law firms, banks, financial institutions, insurers, mortgage referral services providers and/or wealth management services providers;
government agencies, regulatory bodies and/or other lawful authorities;
courts, tribunals and/or parties to the legal proceedings; and/or
debt collection agencies.

Retention of Personal Data
The Company has implemented internal control measures to prevent unauthorized access of personal data. Personal data of customers will be retained by the Company for 7 years from the date of signing of the provisional agreement of sale and purchase, or the provisional agreement for tenancy (as the case may be) or such longer period as prescribed by applicable laws, rules and regulations as well as guidelines, practice circulars, code of ethics and practice directions issued by the regulatory authorities and applicable to the Company.

Direct Marketing
The Company will cease to use the personal data of the customers for direct marketing if the customers so request. Customers who do not wish to receive direct marketing calls or materials may write to the Company at 2/F, Central 88, 88-98 Des Voeux Road Central, Hong Kong.

Access to and Correction of Personal Data
Under the Ordinance, customers have the right to access and/or correct their personal data. Accordingly, customers may write to the Company at 2/F, Central 88, 88-98 Des Voeux Road Central, Hong Kong. In accordance with the Ordinance, the Company has the right to charge a reasonable fee for the processing of any data access request.

Enquiries
All enquiries about this statement or personal data shall be addressed in writing to the Company at 2/F, Central 88, 88-98 Des Voeux Road Central, Hong Kong.

The Company reserves the right to change this statement and/or any part thereof.